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S&S Retailers Inc

Warranty Policy

Last updated October 27, 2026

S&S Retailers sells genuine business IT products from authorized brands. Eligible items carry their original manufacturer warranty according to each brand’s terms.

Manufacturer warranty

Warranty coverage (for example Dell, HP, Lenovo, Acer, and other brands we carry) is provided by the manufacturer. Claims are handled directly through the manufacturer’s support channels. Keep your order confirmation and serial numbers — they are required for most warranty requests.

How we can help

If you need help identifying the correct manufacturer support page or locating warranty documentation for your order, contact [email protected] or call +1 (888) 851-7071.

DOA and returns

Products that arrive defective (dead on arrival) should be reported within 48 hours of delivery. Those cases are handled under our Return Policy, separate from long-term manufacturer warranty service.